The Customer Portal

ComfortSystems offers a free online bill pay system in the Customer Service Portal.  You can setup an account, view your bills and consumption.  There is an option to make a one-time payment or setup recurring credit card payments.

Creating a User Profile

As a first-time user, select the link that says "Create User Profile"

Enter these credentials

  • Account Number: (including any dashes (i.e. 123456789-001))
  • Last Name: Your Full Last Name
  • Full Name: Full Name including Last Name exactly as it appears on your bill

After entering your credentials, you will be prompted to create a username and password and enter your email address. You will have 24 hours to confirm your email address.

Once you confirm your email address, you will be able to login to the customer portal each time using your username and password.

Linking an Account

Login to the customer portal using your username and password. Navigate to the farthest right option called user profile, Select Linked Accounts, Select Add Account and Enter the account credentials

Enter the account credentials

  • Account Number: (including any dashes (i.e. 123456789-001))
  • Last Name: Your Full Last Name
  • Full Name: Full Name including Last Name exactly as it appears on your bill

Reassigning the Primary Account

Your primary account is the account that will be showing each time you login. Once you have linked your new account, you can reassign the primary by selecting the dropdown

Enrolling in eBilling or Autopay by Credit Card

To enroll in eBilling, use the eBill enrollment tab. Enter your email address and select your preference.

To enroll in Autopay by credit card click credit card enrollment, under the payments option. Each month your card will be charged on the due date and you will receive a confirmation email.

If you are currently on autopay by checking or savings, you will need to cancel this automatic payment before enrolling. If you need more information on all automatic payments offered, see our automatic payments page

Watch the video tutorial about navigating the customer portal

Go to the Portal

 

 





24 Hour Emergency Numbers

Street, Water, Sewer:

218-730-4000

Natural Gas:

218-730-4100

811 - Know what's below. Call before you dig.

 

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520 Garfield Avenue | Duluth, Minnesota 55802
Phone: 218.730.4050